View ProjeQtOr On SourceForge.net
ProjeQtOr - Project Management Tool
Support us on Capterra
OIN - Open Invention Network
ProjeQtOr free project management software - ..com/manual/manual.php?section=Today issues "404 not found" - ProjeQtOr
 
 

<sub-domain>.<domain>.com/manual/manual.php?section=Today issues "404 not found"

More
15 Sep 2014 21:25 #1 by gerold.kriechbaumer@gmx.net
Hi all,

In the Logo Area clicking the Help icon will NOT open the online user manual but issues "404 not found".

I have already read the topic Manual - File does not exist , but this topic does not solve my issue.

ProjeQtOr has been installed as suggested at a web hosting provider and will be called by using a sub-domain e.g. "pm.examples.com" and the Help icon calls "pm.examples.com/manual/manual.php?section=Today" which leads to "404 not found".

The access rights for the directories are set to 755 and for the files they are set to 644 respectively.

Any suggestions how to solve this issue?

Thanks for your answers.

Gary

Please Log in or Create an account to join the conversation.

More
17 Sep 2014 16:24 #2 by babynus
Strange : it works fine on Demo instance, with similar configuration.

It must be something with Apache configuration.
Maybe you can find interesting message in Apache log files.

Babynus
Administrator of ProjeQtOr web site

Please Log in or Create an account to join the conversation.

More
23 Sep 2014 02:40 #3 by gerold.kriechbaumer@gmx.net
As an example, in the Apache log file, the following can be found:

[23/Sep/2014:02:20:03 +0200] "GET /manual/manual.php?section=User HTTP/1.1" 404 409 "sub-domain.domain.com/view/main.php" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36"
[23/Sep/2014:02:20:04 +0200] "GET /errors/404.jpg HTTP/1.1" 200 50656 "sub-domain.domain.com/manual/manual.php?section=User" "Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36"

Because I'm only a web application user not a web application developer, I cannot interpret the text and numbers.

So do YOU see anything in these lines what could lead to a solution for the problem?

Please Log in or Create an account to join the conversation.

More
23 Sep 2014 14:03 #4 by babynus
Hi,

Second error line is just an Apache default behavior to try and display an error image (404.jpg).
Only first error must be concidered.
Page /manual/manual.php is not fond : possibly the root directory is not the expected one.
Check for root directpry of your virtualhost sub-domain.domain.com, it should point to Projector root directory, where /manual can be found.

Babynus
Administrator of ProjeQtOr web site

Please Log in or Create an account to join the conversation.

More
24 Sep 2014 00:40 #5 by gerold.kriechbaumer@gmx.net

Check for root directpry of your virtualhost sub-domain.domain.com, it should point to Projector root directory, where /manual can be found.

The sub-domain pointing is defined like the following:

The /ProjeQtOr folder looks like the following:

The /ProjeQtOr/manual folder looks like the following:

Any further ideas or suggestions?
Attachments:

Please Log in or Create an account to join the conversation.

More
24 Sep 2014 15:46 #6 by babynus
Very strange, all seems correct.

Could you try to directly access to sub-domain.domain.com/manual/manual.php
and check for apache error if any.

Babynus
Administrator of ProjeQtOr web site

Please Log in or Create an account to join the conversation.

Moderators: babynusprotion
Time to create page: 0.059 seconds

Cookies settings

×

Functional Cookies

Ce site utilise des cookies pour assurer son bon fonctionnement et ne peuvent pas être désactivés de nos systèmes. Nous ne les utilisons pas à des fins publicitaires. Si ces cookies sont bloqués, certaines parties du site ne pourront pas fonctionner.

Session

Please login to see yours activities!

Other cookies

Ce site web utilise un certain nombre de cookies pour gérer, par exemple, les sessions utilisateurs.