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Define delay for tickets per project

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09 Oct 2014 10:42 #1 by amine-bendaoud
Define delay for tickets per project was created by amine-bendaoud
Hello Babynus,

I am defining SLA delays via the [Delay for ticket] functionnality. The problem is that i can't define delays depending on the project, which is often the situation i am confronted to. How can i resolve this ?

Thank you :)

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09 Oct 2014 12:14 #2 by babynus
Replied by babynus on topic Define delay for tickets per project
Hi,

You cannot reasily today.
Only way possible is to define different types and use then on corresponding project.

Request recorded as Ticket #1547 to define indicators at Project Level
Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: amine-bendaoud

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09 Oct 2014 12:30 #3 by amine-bendaoud
Replied by amine-bendaoud on topic Define delay for tickets per project
Hi,

I already thought about applying the solution you proposed. But this will increase the number of tickets types and it will be difficult to manage this at a certain moment.

Anyways, thank you for the reply. I'll be waiting for this upgrade in the next versions ;)

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