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ProjeQtOr free project management software - Define delay for tickets per project - ProjeQtOr
 
 

Define delay for tickets per project

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09 Oct 2014 10:42 #1 by amine-bendaoud
Hello Babynus,

I am defining SLA delays via the [Delay for ticket] functionnality. The problem is that i can't define delays depending on the project, which is often the situation i am confronted to. How can i resolve this ?

Thank you :)

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09 Oct 2014 12:14 #2 by babynus
Hi,

You cannot reasily today.
Only way possible is to define different types and use then on corresponding project.

Request recorded as Ticket #1547 to define indicators at Project Level

Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: amine-bendaoud

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09 Oct 2014 12:30 #3 by amine-bendaoud
Hi,

I already thought about applying the solution you proposed. But this will increase the number of tickets types and it will be difficult to manage this at a certain moment.

Anyways, thank you for the reply. I'll be waiting for this upgrade in the next versions ;)

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