Lost email sending

Durou C
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16 Jun 2015 16:57 #1 by Durou C

Lost email sending was created by Durou C

V5.0,

I cannot keep the Email Sending in Global parameters...

when i try to write on different cases like admin email, smtp server, etc...

I save, on when I would like to send email, It doesnt work. And if i came back on the Global parameter of send Email, all Cases are blank !!!

What's happen ? :ohmy:

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Durou C
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16 Jun 2015 17:00 #2 by Durou C

Replied by Durou C on topic Lost email sending

this is in log files:
2015-06-16 16:35:51.040 ***** ERROR ***** Error sending mail
2015-06-16 16:35:51.040 ***** ERROR ***** SMTP Server : localhost
2015-06-16 16:35:51.040 ***** ERROR ***** SMTP Port : 25
2015-06-16 16:35:51.040 ***** ERROR ***** Mail stored in Database : #1392
2015-06-16 16:35:51.040 ***** ERROR ***** PHPMail error : SMTP connect() failed.
2015-06-16 16:35:51.040 ***** ERROR ***** PHPMail debug :
2015-06-16 16:36:43.443 ***** ERROR ***** Error sending mail
2015-06-16 16:36:43.443 ***** ERROR ***** SMTP Server : localhost
2015-06-16 16:36:43.443 ***** ERROR ***** SMTP Port : 25
2015-06-16 16:36:43.443 ***** ERROR ***** Mail stored in Database : #1393
2015-06-16 16:36:43.443 ***** ERROR ***** PHPMail error : SMTP connect() failed.
2015-06-16 16:36:43.443 ***** ERROR ***** PHPMail debug :
2015-06-16 16:38:39.488 ***** ERROR ***** Error sending mail
2015-06-16 16:38:39.488 ***** ERROR ***** SMTP Server : localhost
2015-06-16 16:38:39.488 ***** ERROR ***** SMTP Port : 25
2015-06-16 16:38:39.488 ***** ERROR ***** Mail stored in Database : #1394
2015-06-16 16:38:39.488 ***** ERROR ***** PHPMail error : SMTP connect() failed.
2015-06-16 16:38:39.488 ***** ERROR ***** PHPMail debug :
2015-06-16 16:40:08.856 ===== TRACE ===== DISCONNECTED USER 'DEP'
2015-06-16 16:52:03.463 ===== TRACE ===== NEW CONNECTED USER 'DEP'
2015-06-16 16:53:09.937 ***** ERROR ***** Error sending mail
2015-06-16 16:53:09.937 ***** ERROR ***** SMTP Server : localhost
2015-06-16 16:53:09.937 ***** ERROR ***** SMTP Port : 25
2015-06-16 16:53:09.937 ***** ERROR ***** Mail stored in Database : #1395
2015-06-16 16:53:09.937 ***** ERROR ***** PHPMail error : SMTP connect() failed.
2015-06-16 16:53:09.937 ***** ERROR ***** PHPMail debug :

I know this is not the good paramater, but I cannot save the new one.

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babynus
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16 Jun 2015 19:01 #3 by babynus

Replied by babynus on topic Lost email sending

Hi,

1) Check that you don't have parameters defined in you parameters.php file
$paramerMailSmtpServer='';
$paramerMailSmtpHost='';

2) Check that you don't have dupplicate line in parameter table for these entries.

3) As a workaround, you can define value in your parameters.php file : they will replace any value stored in database.

Regards.

Babynus
Administrator of ProjeQtOr web site

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Durou C
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16 Jun 2015 20:07 #4 by Durou C

Replied by Durou C on topic Lost email sending

Sorry but i dont understand point 2 and 3...
Could you explain it with more detail ?

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Durou C
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16 Jun 2015 20:14 #5 by Durou C

Replied by Durou C on topic Lost email sending

Is it on a projeqtor folder or in php data base ?

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babynus
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16 Jun 2015 23:07 #6 by babynus

Replied by babynus on topic Lost email sending

2) in database table parameter sort by parameterCode column.
You should have 1 only line for each parameterCode (1 line for "paramMailSmtpServer", 1 line for "paramMailSmtpPort"

3) open file /tool/parametersLocation.php. Here is defined location of parameters.php file (default is "../files/concfig/parameters.php").
Open this parameters.php file and add
$paramMailSmtpServer="yourSmtpHost"; // replace yourSmtpHost with correct value
$paramMailSmtpPort="25"; // Default, change value if needed

Babynus
Administrator of ProjeQtOr web site

The following user(s) said Thank You: Durou C

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