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problem with send mail

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15 Oct 2014 10:04 - 15 Oct 2014 10:08 #7 by huynq8
Replied by huynq8 on topic problem with send mail
I used version 4.4.2 but it not run and alert "Not able send to email '.......'. Contact your administrator". What's the reason?
Last edit: 15 Oct 2014 10:08 by huynq8.
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15 Oct 2014 10:16 #8 by babynus
Replied by babynus on topic problem with send mail
Possibly because Gmail SMTP server listens to port 465.
Also, add protocole before smtp server : ssl://smtp.gmail.com
RTFM

Babynus
Administrator of ProjeQtOr web site
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15 Oct 2014 10:33 #9 by huynq8
Replied by huynq8 on topic problem with send mail
I also try this but....
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15 Oct 2014 16:34 #10 by babynus
Replied by babynus on topic problem with send mail
but ?

what error in log file ?

Babynus
Administrator of ProjeQtOr web site
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16 Oct 2014 06:32 #11 by huynq8
Replied by huynq8 on topic problem with send mail
2014-10-15 10:05:58 ***** ERROR ***** Error sending mail
2014-10-15 10:05:58 ***** ERROR ***** SMTP Server : smtp.gmail.com
2014-10-15 10:05:58 ***** ERROR ***** SMTP Port : 587
2014-10-15 10:05:58 ***** ERROR ***** Mail stored in Database : #2
2014-10-15 10:05:58 ***** ERROR ***** PHPMail error : SMTP connect() failed.
2014-10-15 10:05:58 ***** ERROR ***** PHPMail debug :
2014-10-15 10:27:05 ***** ERROR ***** Error sending mail
2014-10-15 10:27:05 ***** ERROR ***** SMTP Server : ssl://smtp.gmail.com
2014-10-15 10:27:05 ***** ERROR ***** SMTP Port : 465
2014-10-15 10:27:05 ***** ERROR ***** Mail stored in Database : #3
2014-10-15 10:27:05 ***** ERROR ***** PHPMail error : SMTP connect() failed.
2014-10-15 10:27:05 ***** ERROR ***** PHPMail debug :
2014-10-15 10:33:21 ===== TRACE ===== DISCONNECTED USER 'admin'

Help me plz !
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16 Oct 2014 09:45 #12 by babynus
Replied by babynus on topic problem with send mail
Hi,

Message is clear : connection fails.
But the error returned by the connect function gives no information (it is what is on the "PHPMail debug :" line.
Now you must find why.
It can be :
- invalid credentials (user / password)
- port 465 blocked by your network

What is sure is that such config should run (I use it on my side for devs).

Babynus
Administrator of ProjeQtOr web site
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