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ProjeQtOr free project management software - Lock for Tickets - Page 3 - ProjeQtOr

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Lock for Tickets

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08 Mar 2013 11:17 #13 by climb4fun
Replied by climb4fun on topic Re: Lock for Tickets
If I had to decide between an info mail or an Lock and Unlock of Tickets, I would prefere the mails.

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08 Mar 2013 11:29 #14 by ekolossov
Replied by ekolossov on topic Re: Lock for Tickets
If you have not a lot of activities running - yes but with a few hundreds of them?

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08 Mar 2013 19:01 #15 by babynus
Replied by babynus on topic Re: Lock for Tickets
I understand the need, recorded it as ticket #1015.
But I am not sure locking is the answer.

In this case people will never able to add comments, analysis, or change the status for example...

Neither will it be possible with locked tickets ...

It is easier to lock when ticket confirmed and selected for the project and unlock to close it

But how will developers be able to work on ticker ?
=> start work
=> add comments
=> resquest for notes for completion
=> change status
=> enter result description
...

That is the object of my question :

What do you mean by "scope of the project"

It means, instead of locking, it could be better to "fix scope".
But what would it cover ?
Fix description section...
Fix target version ...
Fix links ...
Not fix result...
Not fix status...
Allow new notes...

Babynus
Administrator of ProjeQtOr web site

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08 Mar 2013 19:23 - 08 Mar 2013 19:24 #16 by ekolossov
Replied by ekolossov on topic Re: Lock for Tickets
Developers mainly working on the Activities/Tasks created for Ticket, so the main changes will be in the tasks not in Tickets. In our case there never been any work done directly on ticket without task. "Scope" of the project is a part of the proposal document (which is approved) and it list all the tickets selected for project. So, if ticket is modified the scope automatically changed but not otherwise...
If status can be left 'not locked' it will be excellent.
Last edit: 08 Mar 2013 19:24 by ekolossov.

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08 Mar 2013 19:46 #17 by babynus
Replied by babynus on topic Re: Lock for Tickets
The idea I have from your request is to have some "scope fixing".
It may fit some need I have heard of ;)

As I imagine it :
- Add a button "fix scope" on a version :silly:
- When scope of a version is fixed :
=> no new item can be linked to this version as target version
=> no item can be removed from this target version
=> "Description" section is locked for all items linked to this version as target version (not only tickets !)
=> "Treatment" section is open for all items linked to this version as target version, except "target version" :P) and possibly estimated work, priority, initial due date time and some others to define.

This way you really fix a scope :
=> not only fix some elements, but also fix the list of the elements in the scope
=> not blocking resource to continue to work on elements of the scope

What do you thing about this solution ?

Babynus
Administrator of ProjeQtOr web site

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11 Mar 2013 08:34 #18 by ekolossov
Replied by ekolossov on topic Re: Lock for Tickets
Have you read this: "Scope" of the project is a part of the proposal document (which is approved) and it list all the tickets selected for project. You are trying to freeze the scope by freezing items in it but you need first define the items list, what to do if estimates required updates? another problem you should address - what about Agile: after iteration completed there can be changes. I think it much simpler to have an option to lock ticket description and links

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