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ProjeQtOr free project management software - [SOLVED] Emails Ticket Handleing - ProjeQtOr

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[SOLVED] Emails Ticket Handleing

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27 Jan 2020 15:26 #1 by shobhana.mahanti@gmail.com
Emails Ticket Handleing was created by shobhana.mahanti@gmail.com
I would like to know if there is an option to set a group email and tickets can be generated if email recieved on that email address.

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28 Jan 2020 16:40 #2 by Flou
Replied by Flou on topic Emails Ticket Handleing
Hello,

I don't understand your answer.
It's not possible to generated tickets with the reception of an email on a defined address.
if you want to send an email to a group in relation to a ticket it's possible with menu mails on events.

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31 Jan 2020 14:26 #3 by babynus
Replied by babynus on topic Emails Ticket Handleing
It is subjet of Ticket #2199
Babynus
Administrator of ProjeQtOr web site

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01 Fév 2020 16:41 #4 by shobhana.mahanti@gmail.com
Replied by shobhana.mahanti@gmail.com on topic Emails Ticket Handleing

Flou wrote: Hello,

I don't understand your answer.
It's not possible to generated tickets with the reception of an email on a defined address.
if you want to send an email to a group in relation to a ticket it's possible with menu mails on events.


I want to set up a system to add automatic ticket on receiving an email.

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