The problem with the assignments

Hello

Maybe check the real data...
if there are 12,000 hours of information, they are surely there.

There is a difference between what you fill in on the tickets and on the activity.
For a planning activity, where the tickets are linked to an activity, the actual workload indicated on the activity takes into account the workload of the activity AND ALL the tickets attached. The load displayed therefore does not necessarily correspond to all of your tickets.

HI,

Are you really sure that no one had filled workload on this activity into the past regardless tickets ?

Of course, I checked all the tickets.

I didn't say to check the tickets. I said to check the real data... so the imputations.

That's why I have attached screenshots.

And your captures are useless since we cannot make the link between the real which is indicated for the activity and what was informed on a ticket... reread what I explain above. They are not the same data...

The actual time is 3 hours but in the assignments section it shows that the person worked for 12949.7 hours.

tickets + "maybe" work on the activity

  In addition, the overall hours of the project are increased by this amount

which seems logical