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PDF Printing Error

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28 Déc 2014 14:50 #1 by Foster
PDF Printing Error was created by Foster
Hi,

I can't print any result (i.e milestone, reports, etc.) from Projector. I always get this error message . "...ERROR : Une exception est survenue le 2014-12-28 Ã 14:50:17"

I would be happy to receive any help.

Thank you.

Frederic
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28 Déc 2014 15:17 #2 by babynus
Replied by babynus on topic PDF Printing Error
Please post here detailed error you'll find in the log file.

Babynus
Administrator of ProjeQtOr web site
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28 Déc 2014 15:32 #3 by Foster
Replied by Foster on topic PDF Printing Error
How to reach the log file ?
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28 Déc 2014 15:47 #4 by Foster
Replied by Foster on topic PDF Printing Error
Do not consider my last reply

Please find below the last uptodate log file :

2014-12-28 15:44:56 ***** ERROR ***** EXCEPTION *****
2014-12-28 15:44:56 ***** ERROR ***** on file '/home/laulaupe/www/projeqtor/external/html2pdf/html2pdf.class.php' at line (1252)
2014-12-28 15:44:56 ***** ERROR ***** cause = ERROR n°1 : The tag <PAGE> does not yet exist.If you want to add it, you must create the methods o_PAGE (for opening) and c_PAGE (for closure) by following the model of existing tags.If you create these methods, do not hesitate to send me an email to Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. to included them in the next version of HTML2PDF. HTML : ...1%;">...
2014-12-28 15:44:56 ***** ERROR ***** => #0 /home/laulaupe/www/projeqtor/external/html2pdf/html2pdf.class.php (1227) -> _executeAction()
2014-12-28 15:44:56 ***** ERROR ***** => #1 /home/laulaupe/www/projeqtor/external/html2pdf/html2pdf.class.php (409) -> _makeHTMLcode()
2014-12-28 15:44:56 ***** ERROR ***** => #2 /home/laulaupe/www/projeqtor/view/print.php (192) -> writeHTML()
2014-12-28 15:44:56 ***** ERROR ***** => #3 /home/laulaupe/www/projeqtor/view/print.php (174) -> finalizePrint()
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28 Déc 2014 19:57 #5 by babynus
Replied by babynus on topic PDF Printing Error
First, your issue is not while printing, but while exporting to PDF.

Very Strange as I cannot reproduce.
The error points out some unknown "<page>" tag.
I found cases when this tags is inserted : it is when description or treatment is more than 100 caracters.
I tried to reproduce this case, but all works fine on my side, under Windows server or under Linux servers.

1) What is your OS (server side) ?
2) Could you please try and reproduce issue on demo : demo.projector.org ?
If you reproduce, please indicate item type and item id.
3) What you can try as a workaround is print (really user printer icon) and then print to a pdf printer (such à free excfellent "PDF Creator").

Babynus
Administrator of ProjeQtOr web site
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28 Déc 2014 21:25 #6 by Foster
Replied by Foster on topic PDF Printing Error
You're right and I am sorry for this mistake : it's a PDF export. I could'nt reproduce this bug on the demo site.
Furthermore, my OS server (located at the French host site platforms called OVH) is Linux.
Thank you for your printing gimmick using PDF Creator.
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