[SOLVED] Disable automatic status change notify

Hello,

I need to manage specifically the notifications of creation and update of Tickets inside a project. How can I disable the automatic notifications (for only a Project and his subprojects)?

I have to affect all of my users to a Project in order to create Tickets (support requests), but I don't want them to be notified for all the tickets but only those for which they are the requestor.

That specific notification I can manage by the mail on event per project fonctionality.

Thank for your help.

Regards,
MCanuto

Hello,

thank you for you answer.

I need help on right access once again, because connecting as Admin, I have Manager+ right on "Mails on event per project", but when the idProject of the table statusmail is null, I can't see them on "Mails on event" or "Mails on event per project" screens.

In order to see "Messages" I had to attached them always to a Project. Must I do the same for the Mails on event?

Thank you for your help.

Regards,
MCanuto

Hello,

I have access to the screen "Mails on event" and "write" access to "Mail on event" under "Access to data (not project dependant)".

I'm logged in as Admin, and I gave total access to this profile. But the only Mails on event I can see are those affected to some project.

I'm using version 8.5.0.