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[SOLVED] Risk module not operational

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17 Sep 2019 08:23 #1 by LEADER
Hello,

Since severals updates, Risk module is not completely operational. Now, when you enter a Risk, the system ask you to enter an action and, Risk is closed automatically. It is not possible to enter a Risk and track it (affected, worked, closed,...... worklow)

Is it a new rule implemented or a bug ?

Thank you in advance for your return.

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17 Sep 2019 10:53 #2 by Damian.sd
Hello,

We dont understand your problem, this feature is not implemented on projeqtor, your admin maybe maked some configuration, ask him how its configurated.

if is not a admin configuration take screenshot of your problem and post this here.

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17 Sep 2019 17:17 #3 by LEADER
Replied by LEADER on topic Risk module not operational
Hello,

Risk Management Module is online since severals versions. You can see on attachment screen shot when it is operational and screens shots now.?

I hope you will understand better with those screens shot.

Thank you
Attachments:

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20 Sep 2019 00:15 #4 by babynus
Replied by babynus on topic Risk module not operational
Yes, Risks management is an old standard feature, but "he system ask you to enter an action and, Risk is closed automatically" is not.
You can test on demo, what you describe is not the default behavior.
I guess your admin added some customization :
- to set result mandatory when status is "done"
- checked status "in progress" to set "closed" meta-status
- set "inprogress' as first status in the workflow.

Babynus
Administrator of ProjeQtOr web site
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20 Sep 2019 11:38 #5 by LEADER
Replied by LEADER on topic Risk module not operational
Hello,

Error found. A new status was created and inpacted workflow. Status modified and now all is ok. Thank you

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15 Oct 2019 08:27 #6 by bvd
Replied by bvd on topic Risk module not operational
Hi,

Can you please mark your posts as Solved when they are ?

This is useful when parsing the topics.

Regards
The following user(s) said Thank You: LEADER

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