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Change Request

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09 Mar 2012 10:39 #1 by ekolossov
Change Request was created by ekolossov
Hi,

I think it will be great to have Change Request in the Work group. It should be linked to project and the task (similar to Ticket). I can supply more information about fields required if you decide to implement it.

Regards,
Evgueni

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09 Mar 2012 10:54 #2 by babynus
Replied by babynus on topic RE : Change Request
Hi,

A Change Request is a ticket.
You just have to define the ticket type to have it work !

Babynus
Administrator of ProjeQtOr web site

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09 Mar 2012 11:04 #3 by ekolossov
Replied by ekolossov on topic RE : Change Request
No quite - there is no link to the document unfortunately and it actually required a task already created to link it with...
Regards,
Evgueni

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09 Mar 2012 11:07 #4 by babynus
Replied by babynus on topic RE : Change Request
Sorry, I don't understand...

Babynus
Administrator of ProjeQtOr web site

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09 Mar 2012 11:15 #5 by ekolossov
Replied by ekolossov on topic RE : Change Request
Ok, Change Request document need to be created and approved - this can be done using documents approval process which I believe is coming soon.
When we create a Change Request (Ticket?) it need to be linked to this document as a source/reason or have it own approval system (less satisfactory). CR document should have not only pure request but an information, analysys, and approved by designated people.
Ideally Change Request (Ticket?) should become a task in the project or need to generate the task which need to have resources, etc.
Hope this make it more clear.
Regards,
Evgueni

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09 Mar 2012 11:28 #6 by ekolossov
Replied by ekolossov on topic RE : Change Request
One of the possible solution is to add a document to the type of origin, so document can be origin for ticket or/and task

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