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ProjeQtOr free project management software - [SOLVED] Creating Tickets by email doesn't work - Page 2 - ProjeQtOr
 
 

[SOLVED] Creating Tickets by email doesn't work

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28 Apr 2022 10:16 #7 by RoBra81
I created an empty mail with just a subject (tried different ones) and one word as body.

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28 Apr 2022 12:02 #8 by babynus
OK, we'll have a look

Babynus
Administrator of ProjeQtOr web site

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10 May 2022 12:11 #9 by babynus
Hi,

I tested creation of tickets by emails, and all went fine.
Could you please send a test email to This email address is being protected from spambots. You need JavaScript enabled to view it. so that I can check format of your email ?

Babynus
Administrator of ProjeQtOr web site

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10 May 2022 15:33 #10 by RoBra81
I've sent an email with subject "New ticket"

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11 May 2022 18:55 #11 by babynus
Hi,

We found the issue.
The integration of reply to emails in Input Mailbox added a constraint to treat only mails from known sender, whatever the option in the Input Mailbox definition.
This is fixed and will be deployed on V9.5.4

Babynus
Administrator of ProjeQtOr web site

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24 May 2022 06:21 #12 by RoBra81
Hello,

just upgraded to V9.5.4 and now tickets by seem to work again..

Thank you very much!

Ronny

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