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Error sending mail for outlook mail server

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10 Apr 2018 09:34 - 10 Apr 2018 14:04 #1 by mc540052
Hi,

I have error/ issues in sending mail by using my own mail server and its belongs to outlook web mail (Library PHPMailer (recommended) ).
When i have trigger my test mail its showing "Email sent to 'This email address is being protected from spambots. You need JavaScript enabled to view it.' ", Burt i did't receive any mail in my inbox.
And nothing showing in log file.!!

Can any one please give me a solution for this..!!
My Configurations is:
smtp server : tls://mail.mydomain.com/mail.mydomain.com
smtp port : 25
smtp login name : This email address is being protected from spambots. You need JavaScript enabled to view it.
smtp login password : **********
end of line format for mail : default format ()
sendmail path : /opt/lampp/htdocs/bctpqms/projeqtor/external/PHPMailer
mailer Type : Library PHPMailer (recommended)
send HELO with current IP : No
send emails as current user : No

But the test mail result is:
sent test :
sender of email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Email sent to 'This email address is being protected from spambots. You need JavaScript enabled to view it.'


Thanks in advance..!!!
Last edit: 10 Apr 2018 14:04 by mc540052.

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10 Apr 2018 14:26 #2 by babynus
Hi,

First, it seems stange to send mails in TLS on port 25.
Port for TLS is 587...
But if message indicated correct email sending, issue is not here

I think issue is on your mail server, filtering email : maybe there mails are oushed in junk mailbox, considered as spam.
Check you mail serveur log file.

Babynus
Administrator of ProjeQtOr web site

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10 Apr 2018 15:01 #3 by mc540052
@babynus..!! Thank you so much for your quick response.

Port for TLS is 587... --> I tested both port (25, 587). But the result is same as like and did not received in my inbox.
sent test :
sender of email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Email sent to 'This email address is being protected from spambots. You need JavaScript enabled to view it.'

And its working perfectly for smtp.gmail.com..!! But not working mydomain.com(outlook). And mydomain.com working perfectly when i am using telnet mail trigger. I can't understood where is my fault..???

Check you mail serveur log file. --> Yes checked both my mail server and as well as the projeqtor log file. There no errors showing.
Can you kindly advice me for this.!! Very urgent one. Because this issue in production server and people are waiting for mail.

Thanks in advance..!!

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10 Apr 2018 18:54 #4 by babynus

Check you mail serveur log file. --> Yes checked both my mail server and as well as the projeqtor log file. There no errors showing.

In my opinion you'll find information not in the error log file of mail serveur, but on the regular log file. Check treatment of spam.
I think your email server directs these email to spam bin.

It can also be a filter from Outlook (I used to have issues sending email to outlook mailboxes, because my IP was on a rejected frame)

Babynus
Administrator of ProjeQtOr web site

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10 Apr 2018 19:12 #5 by mc540052
@babynus Thanks for your great supports.!!

Check treatment of spam.
I think your email server directs these email to spam bin. -->> Even spam folder also i checked but no mail is there.
We are using "Microsoft Exchange Server 2010 " to connect our mailing tool(outlook web).

It can also be a filter from Outlook (I used to have issues sending email to outlook mailboxes, because my IP was on a rejected frame) --->> That means we can't use outlook mail server to triggering email in our(Projeqtor tool) ????

Please kindly advice and let me know if any other possible ways for mailing activity.!!
It will be more helpful for me.!! I am waiting for positive reply asap....!!

Thanks in advance bro..!!!

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11 Apr 2018 19:26 #6 by mc540052
When i am using mailer Type : "Function PHPMail" getting error like this.

2018-04-11 22:04:49.636 ***** ERROR ***** [V6.5.0] Error sending mail
2018-04-11 22:04:49.636 ***** ERROR ***** [V6.5.0] SMTP Server : mail.mydomain.com
2018-04-11 22:04:49.636 ***** ERROR ***** [V6.5.0] SMTP Port : 587
2018-04-11 22:04:49.636 ***** ERROR ***** [V6.5.0] Sendmail path : -t -i
2018-04-11 22:04:49.636 ***** ERROR ***** [V6.5.0] Mail stored in Database : #314

For mailer Type : "Connexion throught Socket" getting error like this.

2018-04-11 22:52:04.558 ***** ERROR ***** [V6.5.0] Error sending mail
2018-04-11 22:52:04.558 ***** ERROR ***** [V6.5.0] SMTP Server : ssl://mail.mydomain.com
2018-04-11 22:52:04.558 ***** ERROR ***** [V6.5.0] SMTP Port : 587
2018-04-11 22:52:04.558 ***** ERROR ***** [V6.5.0] SMTP User : This email address is being protected from spambots. You need JavaScript enabled to view it.
2018-04-11 22:52:04.558 ***** ERROR ***** [V6.5.0] Mail stored in Database : #326

These kind of errors i getting...!! Its more headache for me.!
Kindly help me to resolve this email problems.

Thanks in advance.!!

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