[SOLVED] TimeSheet Imputation

Hi,

I can't see ticket into timesheet for imputation.

How can I see the ticket into the timesheet for imputation ?

Regards,

Fred

Maybe I'm wrong but I think you have to attach a real activity to ticket if you wanna make any imputation on ticket. Either Create a After-Sell Service imputation task or attached it to another specific activity

It'is because my Ticket is already associated to an activities.

I guess I don't really understand your problem because for me you just have to make some imputations on your activity so ?

I would like to offer the possibility to my guies, to make imputation on ticket...

Every times we work on scheduled activties. But during the week, we recive a request to make some other job (Not linked to the principal activties scheduled...) during 4 or 6 hours...

I would to manage this work with ticket, because for my understanding, I can use Ticket for the not scheduled activties..It's my understanding..

It is why, I would like to offer the possibilities to make imputation on ticket..

Regards,

Fred

Well, I'm not from ProjeQtor Team, but I guess it's mostly not possible to make imputation on something else that activity…

Ticket is not an activity, it's a not planned event.

For my team, I created a specific activity for tickets ; Time Spent on ticket in visible on ticket and reported onto this activity.