basically you are right, maintenance is not a project.
But using a project management tool like Projectorria, you have to bite the bullet and say, Project is the term for a cluster of activites, actions, and so on.
I use Projectorria exact in the way as described by Babynus - and to be honest, nobody complains about that.
What is right or wrong is in the eye of the beholder.
For me it's fine as it is.
I think there is a potential to use Projectorria both ways which will make the tool much wider used. This can be achieved quite an easy actually by adding some necessary links, so option will be to link either project or product
Just to close this discussion, maybe Project'Or RIA does not fit the ISO definition of what is a project.
Just take it as a way to manage resources to work on "grouped" items.
The project entity is used to define access right management.
So removing the project level from tickets will remove all the access right management.
What is important, and defined throught project, is :
- "who can create new tickets" ?
- "who can see the tickets" ?
- "who can work on tickets" ?
You're right.
Product has no major interest, and has been introduced very late in the roadmap (on V1.7.0).
The only interest today is a descrptive part of tickets and activities, through the versions.
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