babynus wrote: I understand your way of working, but target solution must ba available for everybody.
I know but it would be a first approch that can be used by many users i think.
Is it possible i create a plugin to have this functionnality ?
Configuration seems correct.
But maybe you just did not start CRON : it is the CRON that will reguliarly check incoming mails.
Start CRON in Administration screen...
If it still does not work, check Log file, you may have hints.
CRON is started.
I've tested my connexion with a script that permit to test imap-php (attached) and my parameters seems ok. I don't understand because i've no error in the log file.
I've tested my connexion with a script that permit to test imap-php (attached) and my parameters seems ok. I don't understand because i've no error in the log file.
So I've find what is wrong and I don't know if it's normal.
In my mail, i've a mail non attached to a Ticket. So it blocks the integration of the other mails.
Is-it normal ? Because, if you have a person that send you a mail on this address which is not associate a ticket, all mail will be blocked.
You didn't have answer to the ability to develop a plugin for integrate a new demand as e new ticket.
So I've find what is wrong and I don't know if it's normal.
In my mail, i've a mail non attached to a Ticket. So it blocks the integration of the other mails.
Is-it normal ? Because, if you have a person that send you a mail on this address which is not associate a ticket, all mail will be blocked.
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