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Scheduled Reports

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06 Dec 2020 18:25 #1 by mcanuto
Scheduled Reports was created by mcanuto
Hi,

I tried to schedule a report "monthly planning projects/resources" using a filter over de HR Project. But at the time the report should be sent, the cron stops and I get this error on my log file:
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] EXCEPTION *****
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] on file '/var/www/html/projeqtor/external/html2pdf/vendor/tecnickcom/tcpdf/tcpdf.php' at line (2950)
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] cause = TCPDF ERROR: Could not include font definition file: verdana
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #0 /var/www/html/projeqtor/external/html2pdf/vendor/tecnickcom/tcpdf/tcpdf.php (4298) -> Error()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #1 /var/www/html/projeqtor/external/html2pdf/vendor/tecnickcom/tcpdf/tcpdf.php (4459) -> AddFont()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #2 /var/www/html/projeqtor/external/html2pdf/src/Parsing/Css.php (371) -> SetFont()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #3 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (3104) -> fontSet()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #4 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (1455) -> _tag_open_DIV()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #5 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (1423) -> _executeAction()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #6 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (5605) -> _makeHTMLcode()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #7 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (1455) -> _tag_open_TD()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #8 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (1409) -> _executeAction()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #9 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (611) -> _makeHTMLcode()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #10 /var/www/html/projeqtor/model/AutoSendReport.php (223) -> writeHTML()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #11 /var/www/html/projeqtor/model/Cron.php (537) -> sendReport()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] => #12 /var/www/html/projeqtor/tool/cronRun.php (31) -> run()
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] TCPDF ERROR: Could not include font definition file: verdana
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] Exception while executing CRON script : fix the source issue and manually restart the CRON Process
2020-12-06 19:00:25.018 ***** ERROR ***** [V8.6.3] cron abnormally stopped

Why is it trying to include verdana font, if I configured the font for the export PDF as "arial (pour des fichiers plus petits)"?

How can I solve this issue?

Regards,
MCanuto

P.S. - I'd created another topic some time ago, but it was under another version and the error was different (
[SOLVED] My CRON keeps failing). At that time a ticket #4717 was created and fixed on version 8.5.0.
I think I'm experiencing a new one.

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15 Dec 2020 12:39 #2 by babynus
Replied by babynus on topic Scheduled Reports
Issue recorded as Ticket #5120

Babynus
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