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Open ProjQtOr on iPad

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13 Feb 2024 12:20 #7 by Cpt_Jabberwock
2 Users of our organisation have the same problem

Both using an apple device, after entering credential to log in the application, they have a blank page that never loads

all other tests done on Windows/Linux PC and android devices log in properly

I would need to check logs to see if there is a problem somewhere

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13 Feb 2024 23:38 #8 by lupin31
Replied by lupin31 on topic Open ProjQtOr on iPad
The same problem on desktop apple on safari. I can only use projeqtor on chrome.
Not easy to have a log file, i am abroad this week, as soon as i come back i will share it.
The issue is the same: blank page, no errors, no messages.

On iPad I tried to force the desktop/mobile site and the login appears. But logged in the page is again white. It seems it is in the background because if i reload the page it asks me to confirm as there is a session active.

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17 Feb 2024 11:50 - 17 Feb 2024 11:51 #9 by lupin31
Replied by lupin31 on topic Open ProjQtOr on iPad
nothing to do. on iPad and on safari in the desktop the application does not work at all. after the login there is a blank page without information.
I tried to have a log and it seems there is an error on line 9430 on projector.js (ReferenceError: Can't find variable: undoRedoItemButton)

on iPad the report is the following: TypeError: top.dijit.byId is not a function. (In 'top.dijit.byId('menuUserColorBrightness')', 'top.dijit.byId' is undefined)

[Error] TypeError: top.dijit.byId is not a function. (In 'top.dijit.byId('menuUserColorBrightness')', 'top.dijit.byId' is undefined) — dynamicCss.js:27
    (funzione anonima) (dojo.js:2:21140)
    (funzione anonima) (dojo.js:2:4039)
    _b (dojo.js:2:532)
    (funzione anonima) (dojo.js:2:3997)
    _516 (dojo.js:2:140191)
    _515 (dojo.js:2:139982)
    _34f (dojo.js:2:90938)
    _351 (dojo.js:2:91220)

is there anything I can share with you?

Maybe  Cpt_Jabberwock  is better than me to report the log files
Last edit: 17 Feb 2024 11:51 by lupin31.

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19 Feb 2024 20:37 #10 by babynus
Replied by babynus on topic Open ProjQtOr on iPad
You must enable Javascript execution.

Babynus
Administrator of ProjeQtOr web site

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21 Feb 2024 00:05 #11 by lupin31
Replied by lupin31 on topic Open ProjQtOr on iPad
It is of course active! 

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02 Apr 2024 13:49 #12 by rakoun
Replied by rakoun on topic Open ProjQtOr on iPad
Hello,

Even with Javascript active it does not work on safari?

Regards

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