View ProjeQtOr On SourceForge.net
ProjeQtOr - Project Management Tool
Support us on Capterra
OIN - Open Invention Network
ProjeQtOr free project management software - Problem of random disconections - ProjeQtOr
 
 

Problem of random disconections

More
22 Nov 2022 16:04 #1 by FlorentDev
Hello,

We upgrade our projectoria from a 8.1.5 version to the 10.1.3.
Our environnement :
  • Solaris Unix 11.4
  • PHP : 8.1
  • Mysql : 5.7
  • Apache : 2.1

The migration went well. We got all our data so all is fine.
All is working well except one thing : randomly we have lot of disconections. For example for 10 min, all work great and suddenly the next 5 min, we can't connect anymore, we have these messages : "Connection lost. Thank you to login again."
When we try to login again, we can't connect, same message for like 4/5 times, and we succed to login.
And sometimes we have the message :
"An anomaly has occurred with the current session.
Refresh the page or close the browser and try again.
Also check that cookies are allowed.
If the problem persists, contact your administrator."

After this message which is different than the other one, wWe have to refresh completely or clean the cache/cookies, for the website to work again. 

No errors in the log file at the script level. No error in PHP. In Appache we have this error : "PHP Warning:  session_start(): Failed to decode session object. Session has been destroyed in /usr/local/projeqtor/tool/projeqtor.php on line 47, referer: [url=http://172.26.201.190:82/view/main.php?lostConnection=true&csrfToken=]projectoria.url:84/view/main.php?lostConnection=true&csrfToken=[/url]
It seems to work better and more stable with Firefox than Chrome but it still happens after a moment. 
We try with a blank database in case, but same problem. 
We are actually trying to a full fresh installation in a full new environnement, but we think it will change nothing because we think it is a parameter in PHP or Apache witch is bad.

Do you have any ideas or clues or even a solution about this problem please ? :)

Thank you !

Please Log in or Create an account to join the conversation.

More
23 Nov 2022 08:59 #2 by FlorentDev
Hello.

More news.
We try a fresh instal with a new database. (Just in cases.) Same errors.
We though it could be the utf8m4, we check all the prerequis, and modify correctly all parameters. Sames errors.
We though we should install 9.5.5 first, in case we did bad with utf8.m4 (who knows) but in fact we have also the same problems in this version who don't use ut8.mb4.

We start to be out of ideas. :(

Please Log in or Create an account to join the conversation.

More
24 Nov 2022 09:23 #3 by babynus
I thing it is an Apache issue.
Possibly some configuration about cookies duration.

Are you sure about your Apache version.
Current version in V2.4, released in 2012, so V2.1 should be must too old (and possibly not compatible with PHP 8.1 with is quite young)

Babynus
Administrator of ProjeQtOr web site

Please Log in or Create an account to join the conversation.

More
24 Nov 2022 09:35 #4 by FlorentDev
In fact, I apologie, we are in 2.4 for Apache. I wrote too quickly the version.

Do you know what is the parameter the most suitable for Projectoria in Apache about the cookie duration ?

Thank you,

Please Log in or Create an account to join the conversation.

More
24 Nov 2022 10:53 #5 by FlorentDev
We try to install it on a virtual machine on windows with the same version PHP and it works perfectly.

So it seems a problem maybe with Solaris or configuration in Apache or PHP.

Please Log in or Create an account to join the conversation.

Moderators: babynusprotion
Time to create page: 0.045 seconds

Cookies settings

×

Functional Cookies

Ce site utilise des cookies pour assurer son bon fonctionnement et ne peuvent pas être désactivés de nos systèmes. Nous ne les utilisons pas à des fins publicitaires. Si ces cookies sont bloqués, certaines parties du site ne pourront pas fonctionner.

Session

Please login to see yours activities!

Other cookies

Ce site web utilise un certain nombre de cookies pour gérer, par exemple, les sessions utilisateurs.