Hi,
the email sending function from a ticket is always in error, when we want to send it to the issuer, requestor, responsable, accountable,...
"Not able to send to '<target_email_adress>'"
and in the log file I have this :
"PHPMail error : SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:0A003C89, 1.36674:01000000, 1.61250:00000000, 1.45378:02000000, 1.44866:00000000, 1.36674:7A000000, 1.61250:00000000, 1.45378:05000000, 1.44866:00140000, 1.36674:0A000000, 1.61250:00000000, 1.45378:16000000, 1.44866:A7620000, 1.36674:0E000000, 1.61250:00000000, 1.45378:C0620000, 1.44866:FA010000, 16.55847:01220000, 17.43559: SMTP code: 554 Additional SMTP info: 5.2.0"
I have this error under versions 8.6.3 and 9.0.2. I used this function under previous version, but I don't remember which one.
Can I do anything to solve this?
Thank you.
Regards,
MCanuto