configuration d'envoi émail

babynus
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27 Jul 2013 00:27 #25 by babynus

Replied by babynus on topic configuration d'envoi émail

In addition Error reported now is

451 - The command has been aborted due to a server error. Not your fault. Maybe let the admin know.

It is generally reported when end of line is not correct.
You should return to default \r\n

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timoumi
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27 Jul 2013 00:39 #26 by timoumi

Replied by timoumi on topic configuration d'envoi émail

I change to default \r\n
But not work
the log file :
///////////////
2013-07-27 00:33:13 ===== TRACE ===== sendMailAnonymous
2013-07-27 00:33:14 ***** ERROR ***** ERROR *****
2013-07-27 00:33:14 ***** ERROR ***** on file 'C:\wamp\www\pro\tool\projector.php' at line (883)
2013-07-27 00:33:14 ***** ERROR ***** cause = mail() [<a href='function.mail'>function.mail</a>]: Failed to Receive
2013-07-27 00:33:14 ***** ERROR ***** Error sending mail
2013-07-27 00:33:14 ***** ERROR ***** SMTP Server : smtp.topnet.tn
2013-07-27 00:33:14 ***** ERROR ***** SMTP Port : 25
2013-07-27 00:33:14 ***** ERROR ***** Sendmail path :
2013-07-27 00:33:14 ***** ERROR ***** Mail stored in Database : #18

//////////////////////////////
the lines on file "projector.php"
///////////////////////////////
876 if ($paramMailSmtpServer!==null) {
877 //$resultMail=mail($to,$title,$message,$headers);
878 debugLog("mail()");
879 debugLog("to=$to");
880 debugLog("title=$title");
881 debugLog("message=$message");
882 debugLog("headers=$headers");
883 $resultMail=mail($to,$title,$message,$headers);
884 debugLog("resultMail=$resultMail");
885
886 } else {
887 errorLog(" SMTP Server not set. Not able to send mail.");
888 }

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babynus
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27 Jul 2013 00:49 #27 by babynus

Replied by babynus on topic configuration d'envoi émail

Please read all the posts

The log is not as expected.
I expect some debug traces.
You should set logLevel to 3 in parameters.php

$logLevel='3';

Thne try again and post log result.

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timoumi
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27 Jul 2013 10:58 #28 by timoumi

Replied by timoumi on topic configuration d'envoi émail

After setting logLevel to 3
the log file when sending ùail on project module. I try the new latest version of project'or ria

2013-07-27 10:45:47

DEBUG

mail()
2013-07-27 10:45:47

DEBUG

to=*********@***.**
2013-07-27 10:45:47

DEBUG

title=[My Own Project'Or RIA] message from admin : Project #1
2013-07-27 10:45:47

DEBUG

message=<html>
<head>
<title>[My Own Project'Or RIA] message from admin : Project #1</title>
</head>
<body>
hekko<br/><br/><table style="font-size:9pt; width: 95%"><tr><td
colspan="2" style="font-size:18pt;color:#AAAAAA"><a
href="http://localhost/pr/view/main.php?directAccess=true&objectClass=Project&objectId=1">Project
#1</a></td></tr><tr><td
style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  id </td>
<td style="background:#FFFFFF;text-align: left;"> <span
style="color:grey;">#</span>1</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  name </td>
<td style="background:#FFFFFF;text-align: left;"> test</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  type </td>
<td style="background:#FFFFFF;text-align: left;"> Fixed
Price</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  customer </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  bill
contact </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  project
code </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  contract
code </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  is sub-project
of </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  manager </td>
<td style="background:#FFFFFF;text-align: left;"> admin</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  color </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  status </td>
<td style="background:#FFFFFF;text-align: left;"> recorded</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  health
status </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  fix
planning </td>
<td style="background:#FFFFFF;text-align: left;"> <input
type="checkbox" disabled="disabled" /></td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  done </td>
<td style="background:#FFFFFF;text-align: left;"> <input
type="checkbox" disabled="disabled" />   </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  closed </td>
<td style="background:#FFFFFF;text-align: left;"> <input
type="checkbox" disabled="disabled" />   </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  description </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td colspan="2" style="background:#555555;color: #FFFFFF;
text-align: center;font-size:10pt;font-weight:bold;">Notes</td>
</tr>
</table>
<body>
</html>
2013-07-27 10:45:47

DEBUG

headers=MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
From: *********@***.**
Reply-To: *********@***.**
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
2013-07-27 10:45:48 ***** ERROR ***** ERROR *****
2013-07-27 10:45:48 ***** ERROR ***** on file 'C:\wamp\www\pr\tool\projector.php' at line (855)
2013-07-27 10:45:48 ***** ERROR ***** cause = mail() [<a href='function.mail'>function.mail</a>]: SMTP server response: 451 See pobox.com/~djb/docs/smtplf.html.
2013-07-27 10:45:48

DEBUG

resultMail=
2013-07-27 10:45:48 ***** ERROR ***** Error sending mail
2013-07-27 10:45:48 ***** ERROR ***** SMTP Server : smtp.*****.**
2013-07-27 10:45:48 ***** ERROR ***** SMTP Port : 25
2013-07-27 10:45:48 ***** ERROR ***** Sendmail path :
2013-07-27 10:45:48 ***** ERROR ***** Mail stored in Database : #3

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babynus
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27 Jul 2013 12:09 #29 by babynus

Replied by babynus on topic configuration d'envoi émail

Thanks for the log.
The error is 451 again...

1) What is the end of line on the global parameters screen ?
It should be default "\r\n".

2) Could you please try from user, where it works correctly.

3) Could you also try from another item (ticket for instance)

and post here again log result.
Thanks.

Babynus
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timoumi
Topic Author
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Junior Member

27 Jul 2013 12:39 #30 by timoumi

Replied by timoumi on topic configuration d'envoi émail

1) The end of line on the global parameters screen "\r\n".
2) Send mail from user works correctly
3) send mail from ticket not works
Log file:
//////////////
/////////////////////////////
Log Mail send from user module
/////////////////////////////
2013-07-27 12:29:29

DEBUG

mail()
2013-07-27 12:29:29

DEBUG

to=*********@*****.**
2013-07-27 12:29:29

DEBUG

title=[My Own Project'Or RIA] message from : Your account information
2013-07-27 12:29:29

DEBUG

message=You are welcome to My Own Project'Or RIA at <a href="http://localhost/pr">http://localhost/pr.
Your login is admin.
Your password is initialized to admin
You will have to change it on first connection.

In case of an issue contact your administrator at *********@*****.**.
2013-07-27 12:29:29

DEBUG

headers=MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
From: *********@*****.**
Reply-To: *********@*****.**
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
2013-07-27 12:29:30

DEBUG

resultMail=1
////////////////////////
Log Mail send from ticket module
///////////////////////
2013-07-27 12:30:30

DEBUG

mail()
2013-07-27 12:30:30

DEBUG

to=*********@yahoo.fr
2013-07-27 12:30:30

DEBUG

title=[My Own Project'Or RIA] message from admin : Ticket #1
2013-07-27 12:30:30

DEBUG

message=<html>
<head>
<title>[My Own Project'Or RIA] message from admin : Ticket #1</title>
</head>
<body>
test<br/><br/><table style="font-size:9pt; width: 95%"><tr><td
colspan="2" style="font-size:18pt;color:#AAAAAA"><a
href="http://localhost/pr/view/main.php?directAccess=true&objectClass=Ticket&objectId=1">Ticket
#1</a></td></tr><tr><td colspan="2" style="background:#555555;color:
#FFFFFF; text-align:
center;font-size:10pt;font-weight:bold;">Description</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  id </td>
<td style="background:#FFFFFF;text-align: left;"> <span
style="color:grey;">#</span>1   -INC-1</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  project </td>
<td style="background:#FFFFFF;text-align: left;"> test</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  ticket
type </td>
<td style="background:#FFFFFF;text-align: left;"> Incident</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  name </td>
<td style="background:#FFFFFF;text-align: left;"> test</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  external
reference </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  urgency </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  creation
date/time </td>
<td style="background:#FFFFFF;text-align: left;"> 27/07/2013
12:25</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  issuer </td>
<td style="background:#FFFFFF;text-align: left;"> admin</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  requestor </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  origin </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  duplicate
ticket </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  context </td>
<td style="background:#FFFFFF;text-align:
left;">       </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  product </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  original
version </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  description </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td colspan="2" style="background:#555555;color: #FFFFFF;
text-align: center;font-size:10pt;font-weight:bold;">Treatment</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  planning
activity </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  status </td>
<td style="background:#FFFFFF;text-align: left;"> recorded</td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  responsible </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  criticality </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  priority </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  initial due
date/time </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  actual due
date/time </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align:
middle;">  handled </td>
<td style="background:#FFFFFF;text-align: left;"> <input
type="checkbox" disabled="disabled" />   </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  done </td>
<td style="background:#FFFFFF;text-align: left;"> <input
type="checkbox" disabled="disabled" />   </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  closed </td>
<td style="background:#FFFFFF;text-align: left;"> <input
type="checkbox" disabled="disabled" />   </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  target
version </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td style="background:#DDDDDD;font-weight:bold;text-align:
right;width:25%;vertical-align: middle;">  result </td>
<td style="background:#FFFFFF;text-align: left;"> </td>
</tr>
<tr><td colspan="2" style="background:#555555;color: #FFFFFF;
text-align: center;font-size:10pt;font-weight:bold;">Notes</td>
</tr>
</table>
<body>
</html>
2013-07-27 12:30:30

DEBUG

headers=MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
From: *********@*****.**
Reply-To: *********@*****.**
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
2013-07-27 12:30:31 ***** ERROR ***** ERROR *****
2013-07-27 12:30:31 ***** ERROR ***** on file 'C:\wamp\www\pr\tool\projector.php' at line (855)
2013-07-27 12:30:31 ***** ERROR ***** cause = mail() [<a href='function.mail'>function.mail</a>]: Failed to Receive
2013-07-27 12:30:31

DEBUG

resultMail=
2013-07-27 12:30:31 ***** ERROR ***** Error sending mail
2013-07-27 12:30:31 ***** ERROR ***** SMTP Server : smtp.*********.tn
2013-07-27 12:30:31 ***** ERROR ***** SMTP Port : 25
2013-07-27 12:30:31 ***** ERROR ***** Sendmail path :
2013-07-27 12:30:31 ***** ERROR ***** Mail stored in Database : #8

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