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How to calculate workflow available status for SimpleTicket ?

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03 Dec 2013 06:45 #1 by lfrugere
How to calculate workflow available status for SimpleTicket ? was created by lfrugere
Hi Babynus,

I'm looking for customize SimpleTicket class in order to make status field editable.

On $_fieldsAttributes, I change

"idStatus"=>"required,readonly"

to

"idStatus"=>"required"

and that's work.

But I've an error on status list.
Although SimpleTicket class extends Ticket, list of available status (calculated from workflow) are not correct (all status are displayed).

Questions : How to calculate correctly this list ? On whih class is calculated workflows ?

Thanks in advance,

Lionel.

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03 Dec 2013 12:54 #2 by babynus
Replied by babynus on topic How to calculate workflow available status for SimpleTicket ?
Hi,

It is very complicated as TicketSimple should be taken into account exactly like Ticket. :silly:

In /tool/html.php, add on line after line 93 to get things like this :
} else if ($col=='idStatus') {
      if ($class=='TicketSimple') $class='Ticket';
      $idType='id' . $class . 'Type';
      $typeClass=$class . 'Type';

Very complicated indeed. :P

Regards.
Babynus.
Babynus
Administrator of ProjeQtOr web site

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05 Dec 2013 11:56 #3 by lfrugere
Replied by lfrugere on topic How to calculate workflow available status for SimpleTicket ?
Thanks Babynus for your answer and sorry for my late reply : that works perfectly.

A last question to solve complety my problem : how to set automaticaly the idle flag when status is "Finished" ?

I looked at updateSqlElement function on SqlElement.php but I didn't find how to fix it.

Can you help me ?

Lionel.

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05 Dec 2013 13:25 #4 by babynus
Replied by babynus on topic How to calculate workflow available status for SimpleTicket ?
You just have to set idle field as visible (for instance as readonly) in TicketSimple.php.

For information, in V4.1 it will be possible to preserve your curtom classes.
You'll just have to paste your custom classes in /model/custom folder.
Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: lfrugere

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05 Dec 2013 15:27 - 05 Dec 2013 15:32 #5 by lfrugere
Replied by lfrugere on topic [Resolved] How to calculate workflow available status for SimpleTicket ?
Chapeau bas !

Very simple indeed.

As attachment my TicketSimple class. It's my workaround for Ticket #1213.

Thank you again.

Lionel.
Attachments:
Last edit: 05 Dec 2013 15:32 by lfrugere.

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