[SOLVED] Import customer

Could not reproduce.
Did you import from csv or xlsx ?
Maybe, when editing the file (for instance with Excel) the leading zeros were removed.
On Excel, you must preceed your numéric values with a quote ' to keep leading zeros.

Could you post template file ?

I found the reason : in PHP '01' equals '1'
(yes, even if field is a string, numeric values are compared)
So trying to update '1' to '01' gives no result.
You can try manually : it is not linked to the import function, nor to the field.
For instance create an item (any, customer, ticket project); with name = '1'.
Try and change name to '01' => no change
To have a change, you must change you must chamge name to '2' (or anything else different from 1) then to '01'.

It is strange nobody reported this issue before.
But

There is no quick fix for this.
Ticket #1788 recorded to think about a fix.