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Timesheet access

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08 Jan 2025 11:17 #1 by sb
Timesheet access was created by sb
Good morning, here is a Timesheet issue:When trying to access to ressources timesheet, I can do it for all the people in the list, but except one.What is happening under imputation :1) I select resource 1, the list of projects / activities for this resource 1 is displayed line by line
2) I select resource 2, no be same result as 1)
3) I select resource 3 (the except one), the watch is working for a while, the watch disapear but nothing regarding to resource 3 is displayed the screen stay as in 2).To be added this is not always happening, but when it happens it is always with the resource 3.
So, how can I solve this issue ?

Sébastien

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10 Jan 2025 08:09 #2 by maxca
Replied by maxca on topic Timesheet access
Hello,
What version are you on?
Do you have log errors? Console log errors?
What makes this resource different from others?
Can you provide screenshots?

Have a nice day,
Maxca

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12 Jan 2025 20:37 #3 by sb
Replied by sb on topic Timesheet access
Hello,
Here attached is the description of what is happening, I hope it ok, or let me know.
Regards.
Sébastien
Attachments:

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14 Jan 2025 14:43 #4 by babynus
Replied by babynus on topic Timesheet access
Hi,

Thanks for the clear description of the issue (I hope all issues description would be as clear ).

Can you check if you have javascipt erro rin the browser console ?

NB : on this free forum, we only support "laste stable version", so possibly you could migrate to V11.4.3 (or V11.4.4)

Babynus
Administrator of ProjeQtOr web site

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15 Jan 2025 14:18 #5 by sb
Replied by sb on topic Timesheet access
Hello,

I have updated to V11.4.3Console Log is given error information specialy with selection of Philippe Timesheet, as attached.

Regards.

Sébastien
Attachments:

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17 Jan 2025 15:19 #6 by babynus
Replied by babynus on topic Timesheet access
Issue is written in the console
 

This means that connection was shut down during reception of answer.
This may be done by server or by any network device.
It can be a PHP or Apache configuration that stops the response (max input time, max execution time, max input vars, ...)
It can be a proxy that finds unexpecting sting in the response or too long response.

Babynus
Administrator of ProjeQtOr web site
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