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projeqtor configuration

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20 Mar 2019 15:36 #7 by Dzahli
Replied by Dzahli on topic projeqtor configuration
Hello Babynus, thank you for your help and guide that has brought me a step ahead so far.
Until now I am able to create a user and they are able to log in without any difficulties.
I have another problem which I have been trying to figure out for days now and not being able to get my head around that I thought it was the very best of ideas to contact you.
1. Is there any special setting for me as an administrator to fulfill in order for a project guest to be able to send a ticket from the ticket simple screen?

2.When a user logs in as a guest, he only has access to the ticket simple screen which should allow him to be able to send a ticket but for some reason it does not work for me. So far the project guests I have created cannot send a ticket, how can I fix this? Thank you :)

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22 Mar 2019 09:47 #8 by babynus
Replied by babynus on topic projeqtor configuration
By default guest has read only access rights.
So you should change acces right so that Guest profile can create and update ticket.

Also, guest, like most other profiles except Admin, can only see and items on projects he is allocated.
So you need to allocate guest users to give there read rights.

Babynus
Administrator of ProjeQtOr web site

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17 Apr 2019 13:20 #9 by Dzahli
Replied by Dzahli on topic projeqtor configuration
Thank you for the helpful guidlines you have been giving so far.

I have one other question concerning faq. Aside a user pressing on F1 which directs one to the manual webpage, is there anything like an FAQ for quick guidance on very minimalistic issues like how to create a ticket etc.Assuming a guest user has no prior knowledge to using projeqtor, are there FAQ to answer some of the very little questions on how to use it.

Thank you and hope to read from you soon.

Kind regards,
Leonard.

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19 Apr 2019 15:04 #10 by babynus
Replied by babynus on topic projeqtor configuration
No, there is no such guides.
We plan to make videos / tutorials, but are all very busy...

Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: Dzahli

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23 Apr 2019 12:12 #11 by Dzahli
Replied by Dzahli on topic projeqtor configuration
I have one other question, can projeqtor recieve requests by email?
If yes what do I have to do to achieve that or setup that?
Thank you.

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23 Apr 2019 12:21 #12 by babynus
Replied by babynus on topic projeqtor configuration
No.
It is a planned evolution, not done yet.

Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: Dzahli

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